The questions families ask first.
If yours isn't here, the easiest answer is a five-minute phone call.
How quickly can care start?+
In most cases, we can begin within 48–72 hours of your free consultation. For urgent hospital discharges in Midland, we'll do our best to be there the day you come home.
Are your caregivers screened and insured?+
Every caregiver completes a Vulnerable Sector Check, current First Aid & CPR, and a personal interview with our team. Creative Care Canada is fully insured and bonded.
Do we get the same caregiver every visit?+
Continuity matters. We match a small, dedicated team to each client so you see familiar faces — especially important for clients living with dementia.
What does it cost?+
We don't sell packages — we build a plan around your needs. Your free in-home consultation includes transparent pricing in writing, with no obligation.
Can you help only a few hours a week?+
Absolutely. Many clients start with a single weekly visit and grow from there. Others book us for full days, overnights, or 24-hour rotations.
Do you work with families who live far away?+
Yes — we routinely care for parents in North Simcoe while their adult children live in Toronto, Ottawa, or further. We send regular updates so you always know how Mom or Dad is doing.
What if my loved one is resistant to care?+
We've been here before. We often start as a 'friend who visits,' and ease into more support as trust builds. The first meeting is always relaxed and pressure-free.
Begin the conversation
Start with a free in-home consultation.
We'll come to you, anywhere in North Simcoe. No pressure, no obligation — just a real conversation about what care could look like for your family.